RV Dealership Service Advisor
Location
Sulphur Springs, TX, 75482, Sulphur Springs
Type
Full Time
Benefits:
- 401(k)
- Competitive salary
- Dental insurance
- Free uniforms
- Health insurance
- Paid time off
- Training & development
- Vision insurance
Top Pay for Experience & Performance | Prior RV Experience Required
Liberty Trail RV is growing and looking for a motivated, customer-focused RV Service Advisor to join our team. If you have hands-on RV experience and thrive in a fast-paced service environment, this is an opportunity to advance your career with a dealership that values expertise and rewards high performers.
About the Role
As an RV Service Advisor, you’ll be the primary link between customers and our service department. You will guide customers through the repair process, accurately document concerns, coordinate with technicians, and ensure an exceptional customer experience from start to finish.
Key Responsibilities
- Greet customers, listen to concerns, and accurately document service needs
- Communicate repair requirements and timelines clearly and professionally
- Create and manage repair orders with a high degree of accuracy
- Coordinate work schedules with technicians to ensure efficiency
- Provide repair estimates and gain customer authorization
- Maintain ongoing communication with customers regarding repair status
- Review completed work with customers and ensure satisfaction
- Support warranty processing and documentation as needed
- Promote dealership services and maintain strong customer relationships
What We’re Looking For
-
Previous RV service or RV industry experience is REQUIRED
- Strong mechanical understanding of RV systems (electrical, plumbing, HVAC, appliances, etc.)
- Excellent communication and customer-service skills
- Ability to multitask, prioritize, and stay organized
- Proficiency with computers and service management systems
- Positive attitude, professionalism, and a team-first mindset
What We Offer
-
Top pay based on performance and experience
- Performance incentives
- A stable, growing dealership environment
- Supportive leadership that values your experience
- Opportunities for professional growth and advancement
Schedule
Full-time, regular dealership hours
Compensation: $60,000.00 - $90,000.00 per year
LIBERTY TRAIL HOLDINGS LLC
Liberty Trail Holdings LLC, operating as Liberty Trail RV, is a growing network of full-service RV dealerships proudly rooted in Texas. We’re dedicated to helping families and adventurers experience the freedom of the open road through quality products, honest service, and a commitment to excellence.
At Liberty Trail RV, we offer new and pre-owned RV sales, parts and accessories, expert service and repair, financing, and mobile service—making us a one-stop destination for everything RV. Our dealerships are built on integrity, teamwork, and a customer-first mindset, backed by a leadership team with decades of industry experience.
As we expand across Texas and beyond, we’re building more than dealerships—we’re building careers, relationships, and a legacy of trust. Whether you’re buying your first RV or joining our growing team, you’ll find that at Liberty Trail, freedom isn’t just our name—it’s our way of doing business.
Company Website: www.libertytrailrv.com
(if you already have a resume on Indeed)